Zarmeen Lakhani
0%
Zarmeen Lakhani

Just trying to get better at my craft &

Operations · Data · Strategy

Zarmeen

Lakhani

I build revenue systems and data infrastructure that compound. 3 years across startups, VC, and global markets, I find the lever that moves the number.

$0MARR Growth
0Women trained
<0%VC fellowship
Revenue Operations · Data . Strategy . Decks · Go-To-Market · Venture Capital · Digital Transformation · Growth and Sales Operation · Coding · Agentic AI · Teaching & Consulting for startups ·  Revenue Operations · Data . Strategy . Decks · Go-To-Market · Venture Capital · Digital Transformation · Growth and Sales Operation · Coding · Agentic AI · Teaching & Consulting for startups · 
By The Numbers

Outcomes that speak clearly.

Every number here has a story behind it. The case studies above tell those stories.

01

Built the upsell engine, the playbook, and the team motion from zero. 7.2x growth in 15 months.

AutoLeap · Revenue Operations
02

Lead scoring model built on 4 segmentation variables (Firmographics, demographics, technographics, ICP analysis) sales team called the right people at the right time.

AutoLeap · Data Specialist II
03

Python & SQL migration pipeline — 25% faster, 1.5% MoM churn held. Became the internal standard.

AutoLeap · Data Specialist
04

16 SME clients, project cycle time cut by 30% QoQ through process automation and clearer stakeholder comms.

CloudJunction · Project Manager
05

Global VC fellowship, <1% acceptance. 7 investment committees across HealthTech, SaaS, FinTech, IoT, Mobility.

Included VC · Global Fellow
06

15+ cohorts taught. Sponsored by Morgan Stanley, Cognizant, Capgemini. Because the pipeline problem is solvable.

Code First Girls · Instructor
Tools & How I Use Them

The toolkit.

Not a list of logos. What I actually reach for and why.

Python
Data pipelines, customer migration scripts, and scoring models. My go-to when I need something custom that SQL can't handle cleanly.
Data Engineering
SQL
Where I live when I'm investigating a problem. Every insight I've had about customer behaviour started with a SQL query.
Analysis
Tableau
I build executive ready insight heavy dashboard, that shows context .
Reporting
PowerBI
For executive-level reporting and when the audience needs something more polished than a shared dashboard.
Visualisation
CRM (HubSpot / Salesforce)
The ground truth for revenue operations. I build campaign sequences, track AM activity, and use it as the source of record for upsell motion.
Revenue Ops
Investment Thesis Writing
From the Included VC fellowship — structuring a market view, sizing the opportunity, interrogating the team. A different muscle but a useful one.
VC / Strategy
Writing & Artifacts

Thinking out loud.

The best way to understand how someone thinks is to read what they write. Replace these placeholders with your real pieces.

Medium
How I Built a $3.47M Upsell Engine in 15 Months
The full story — the scoring model, the playbook, the team motion, and what I'd do differently. Replace with your real link.
Medium
What 60 VC Pitches Taught Me About What Founders Get Wrong
From the Included VC fellowship — patterns I noticed across 60+ decks and 7 investment committees. Replace with your real link.
LinkedIn
Add a LinkedIn article or post here
A thought leadership post, career reflection, or analysis you've shared. Replace this with your real piece.
+
More writing coming.
Swap this with your next piece.
Experience

Where I've been.

The full timeline. The stories are in the case studies above.

AutoLeap
Atlanta, US · Sep 2022 – Present
Senior Revenue Operations & CxOps Analyst
June 2025 – Present
Revenue Operations Analyst
March 2024 – June 2025
  • $53K → $3.47M ARR upsell engine. Team of 10 AMs. Full story in Case Studies.
Data Specialist II
July 2023 – March 2024
  • Lead-scoring model on segmentation variables — +30% sit rate.
Data Specialist
Sep 2022 – May 2023
  • 2,000+ customer migration pipeline. 25% faster. 1.5% MoM churn held.
Included VC
London, UK · 2023
Global VC Fellow
July – Nov 2023
  • <1% acceptance. 60+ decks, 7 theses, 7+ committees across HealthTech, SaaS, FinTech, IoT, Mobility.
CloudJunction
Toronto, Canada · 2022
Project Manager (Contractual)
June – Sep 2022
  • 16 SME clients. 30% cycle time reduction QoQ through automation.
ICI Pakistan
Karachi, PK · 2022
Data & Insight Trainee
Jan – June 2022
  • GTM strategy for Polyurethane product line — projected 13% YoY growth.

The work, explained.

Not bullet points. The actual story — the problem, the thinking, the system, the result.

AutoLeap · 2024–2025
Building a $3.47M Upsell Engine from Zero
Role Revenue Ops Analyst
Tools SQL, Redash, CRM, Python
Team 10 Account Managers
Timeline 15 months
Result $53K → $3.47M ARR  ·  6,400% growth

When I joined the upsell team, there was no system — just a list of customers and a vague mandate to sell more. The problem wasn't the product. It was that we had no idea which customers were ready to buy, when to reach them, or what to offer.


I started by segmenting the entire customer base using behavioural data — usage frequency, support ticket patterns, contract age. That segmentation became the foundation of a scoring model that ranked accounts by upsell readiness. We went from spraying and praying to calling the right customer at the right moment with the right offer.


Then I built the playbook: the sequence, the talking points per segment, the objection map. Trained 10 AMs on it. Launched cross-functional campaigns tying marketing touchpoints to sales outreach. Within 15 months, upsell ARR went from $53K to $3.47M.

01
Segmented 2,000+ customers by behaviour & lifecycle stage
02
Built upsell readiness scoring model in SQL + Redash
03
Wrote AM playbook, trained team of 10
04
Launched 3 cross-functional campaigns
05
Tracked, iterated, scaled what worked
AutoLeap · 2022–2023
Migrating 2,000+ Customers Without Losing Them
Role Data Specialist
Tools Python, SQL, internal CRM
Risk High churn window
Timeline 8 months
Result 25% faster runtime  ·  1.5% MoM churn held

Platform migrations are where customers quietly disappear. They hit friction, don't get support fast enough, and churn before you even notice. Our migration window was 8 months. 2,000+ customers. One bad data pipeline could have cost millions in ARR.


I built the migration pipeline in Python and SQL — but the real work was designing it to be fast enough to not create a backlog, and clean enough to not create data errors that would break customer workflows. Every edge case had to be handled before it became a support ticket.


We cut pipeline runtime by 25% and held churn to 1.5% MoM throughout — well below the industry average for migration periods. The system I built became the internal standard for all future migrations.

01
Mapped all customer data schemas & edge cases
02
Built Python + SQL migration pipeline
03
Optimised runtime — 25% faster than v1
04
Monitored churn weekly, escalated anomalies
Add your own · Replace me
Your Third Case Study Goes Here
Role Your role
Tools Tools you used
Result The outcome
Result Your headline metric here

This could be your VC fellowship story — what did you actually learn from 60+ pitch decks? What would you have funded and why? Or it could be your Code First Girls story — how do you actually teach data science to 450+ women? What's the framework?


Replace this placeholder with your own story written in plain, honest prose. The more specific, the better.

01
Step one of how you solved it
02
Step two
03
Step three

Principles I actually use.

Not values I put on a slide. Frameworks that show up in how I work every day.

01
"Every GTM problem is a data problem in disguise."
Before I touch strategy, I look at the data. Why is the sit rate low? Why are customers churning in month 3? The answer is almost always in the numbers — you just have to know which ones to look at. I build dashboards before I build decks.
02
"Fix the leak before you turn up the tap."
Most companies want to grow faster before they've understood why they're losing customers. I start with churn, not acquisition. A 5% improvement in retention compounds. A 5% improvement in new logo volume doesn't if the bucket has holes in it.
03
"The system should work without you in the room."
I build playbooks, scoring models, and pipelines that other people can run. A upsell motion that only works because I'm personally managing it isn't a system — it's a dependency. I document everything and train everyone. Then I look for the next lever.
04
"Talk to the customer before you talk to the data."
Data tells you what happened. Customers tell you why. My best scoring models started with 20 customer calls, not a spreadsheet. I listen for the language people use to describe their problems — then I build the segmentation around that, not the other way round.
Code First Girls
Data Science Instructor · London, UK

15+ cohorts, 450+ women trained in data science. Sponsored by Morgan Stanley, Cognizant, Capgemini. Sept 2022–2024.

Girls Develop It
Tech Instructor · New York, US

Remote technical training at Deloitte US — business-focused projects to drive workforce digitalization. March 2024.

IBA Karachi
Teaching Assistant · 2020–2022

TA for Business Stats, Data Manipulation & Visualization, and Financial Institutions & Markets.

Institute of Business Administration
BBA · School of Business Studies · Karachi, PK
August 2018 – May 2022
GPA 3.5 / 4.00 — Dean's List, top 10% of batch
Runner-up, Case Study Breakthrough Challenge — Employer Federation Pakistan
Winner, All Karachi Women Football Championship
Runner-up, IBA Chess Olympiad
Contact

Let's build
something.

Open to roles in Revenue Operations, Data Strategy, and Growth. Based in Karachi — open to global and remote work.